Amazon Carrier FAQs

Amazon Carrier FAQs2024-09-13T16:40:07+00:00
How does the Comdata Fuel Card program work?2024-09-13T16:42:37+00:00

The Comdata fuel card allows you to control and manage your fleet expense from one card and is accepted at all Comdata accepting fuel locations. However, discounts are only provided for Love’s, TA-Petro, Pilot/Flying J and SC Fuels (California only) locations.

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Are there any account establishment or other fees with a Comdata fuel card?2024-09-13T16:42:30+00:00

There are no additional fees to use a Comdata fuel card.

However, you must sign up for a card through Amazon’s program to access the current fuel discounted rate. The application link is: https://solutions2.comdata.com/AmazonAccountSetUpForm

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Can the Love’s, TA-Petro, or Pilot/Flying J Rewards Card be utilized in connection with the Comdata Fuel Card?2024-09-13T16:42:23+00:00

Yes.

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How long does it take to receive the Comdata Fuel Cards?2024-09-13T16:42:16+00:00

Comdata will process your order within two business days after you submit an application. Amazon Carriers are required to fill out truck or driver level details for the fuel cards. Once approved, the fuel cards are mailed to the Amazon Carriers along with online account management instructions. For additional questions on the program, please email [email protected].

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Do I pay Comdata directly?2024-09-13T16:42:10+00:00

No, at this time the program is settlement deduct on a weekly basis for fuel purchases. Amazon adjusts your weekly settlement for Amazon loads to deduct the fuel allowance for the week.

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Can I transfer funds through a Comdata Comchek® or Comchek Mobile under the program?2024-09-13T16:41:27+00:00

Not at this time. While you can set up the Comchek® directly with Comdata, the current Amazon Carrier program for the fuel card is exclusively for funding and use of diesel fuel.

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Can I use a Comdata fuel card if I am not hauling Amazon loads?2024-09-13T16:41:40+00:00

No, the Comdata fuel cards are to be utilized for only Amazon loads. If a carrier uses the cards for non-Amazon loads, the cards will be blocked.

Payment to cover the amount of the charges is required upfront before the cards will be reactivated. For payment instructions, please email [email protected].

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Are there any enhancements to the rewards program for the drivers?2024-09-13T16:41:48+00:00

We are working with Love’s, TA-Petro and Pilot/Flying J to enhance the rewards program specific to drivers for fuel, maintenance, and tire transactions.

The Value Added Services (VAS) team does send out periodic notices of promotional offerings from each VAS provider when available.

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How does the SC Fuels program work?2024-09-13T16:41:56+00:00

The SC Fuels program is a wholesale price + markup model with daily fluctuation in pricing for diesel fuel. At this time, it is only active for fueling in California. The wholesale price is based on the Oil Price Information Service (OPIS) market pricing for diesel. Each Monday, SC Fuels will make available the day’s price for diesel at different rack locations across Southern California.

The VAS Team will distribute this to the Amazon Carriers with active dedicated capacity in the following domiciles: FAT, OAK-E, OAK-W, ONT, SMF, and RNO.

Disclaimer to Amazon Carriers: Pricing varies per day and is subject to change. While we do not foresee significant variance in the pricing, the pricing is not static. We anticipate that this pricing will be better than Retail Minus at other fueling locations.

Offer is only valid through the Amazon Carrier Program Comdata Fuel Card: each SC Fuels location is configured with the daily pricing for cost savings associated with the use of the Comdata Fuel Card.

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